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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

kaylene patton

September 15, 2023

5  out of  5 rating by kaylene patton
"Gus & Lexi are incredible. they helped me immensely when i called struggling to make my payment and they figured out a smart and very logical plan to help me through this. i have been with state farm over 10 years and will not leave. thank you SO much Gus & Lexi for everything you do. keep up the amazing and high quality work you do! kudos ! ❤️"


August 30, 2023

5  out of  5 rating by Scottiemon
"Very good State Farm agent. Staff is very helpful too. Love this place."

vitaliy ivanov

August 26, 2023

5  out of  5 rating by vitaliy ivanov
"These guys are great. Always quick to respond and always ready to help. Gus is just awesome! Any time I called with a question or when help was needed, he was ready to take care of me. Thanks!"

Kris Johnson

August 17, 2023

5  out of  5 rating by Kris Johnson
"Great work from the Justin Costello and his team. Five stars for Gus and Lexi!!!"

Ronny Sao

July 25, 2023

5  out of  5 rating by Ronny Sao
"Before I called State Farm I had been hopping around different insurance providers and nothing really stuck out to me. Every one I called I was first given to a robot and if I was lucky I would talk to a representative in a different state. State Farm was the last insurance place I called and Gus was the one to pick up. It was so refreshing to hear an actual person give me solid advice about insurance and the best part was that they're located in Rocklin! Gus is a rockstar and is an amazing agent! He kept me up to date on what was needed from me to make it happen and gave me solid advice on the questions I had. Being young and looking for an affordable insurance policy is hard but Gus had gotten me through it and didn't pressure me at all. What really sold me was that at the end of the day when the khakis are off they're also a person just like all of us. The genuine care (professionally and personally) is something I can afford with good insurance any day."

David Shores

July 3, 2023

5  out of  5 rating by David Shores
"Lexi was extremely helpful when getting a policy for my daughter. Very knowledgeable and pleasant. Happy to be with this agency."

Brandy McCuan

May 5, 2023

5  out of  5 rating by Brandy McCuan
"Very friendly and helpful. They make you feel like a friend rather than a customer."

John Schevola

May 4, 2023

5  out of  5 rating by John Schevola
"Justin goes above the call of duty"

Marina Ramacciotti

April 26, 2023

5  out of  5 rating by Marina Ramacciotti
"We were shopping for new homeowners insurance and was referred to Gus Murphy. He was so patient with us. He worked miracles for us. Gus kept us informed all through the process. Not only does State Farm now have our homeowners but also our autos and umbrella policies. State Farm will work with California homeowners and do everything they can to insure us. Thank you Gus. I can now sleep at night."

Raelynn Kelly

April 21, 2023

5  out of  5 rating by Raelynn Kelly
"I have been working with Gus at this agency and since I’ve joined StateFarm I have had the best experience. He calls to make sure all of my needs are still being met without over asking and are sure my recent claim was taken care of correctly. This is the most efficient and customer focused agency I have ever been with. I highly recommend"

Maggie McKaig

April 20, 2023

5  out of  5 rating by Maggie McKaig
"My husband and I have had an excellent experience working with Lexi Cameron at Justin Costello State Farm Insurance. As with so many Californians, due to the fire risk associated with living in this state, our previous insurer of 30 years--we'd never missed a payment, and live in an approved Firewise community--had cancelled our homeowner's insurance. As such, we were very happy and relieved that State Farm took us on. We also greatly appreciate how helpful and understanding Lexi has been in getting us through the entire process!"

Kortney Schultz

April 7, 2023

5  out of  5 rating by Kortney Schultz
"Justin and his team are the best in CA!!! They truly care about taking care of their customers!! Tess is amazing to work with!"

Judy DeanTurk

March 21, 2023

5  out of  5 rating by Judy DeanTurk
"Gus was awesome! Found the coverage I wanted at a price I could afford!!"

Jeanine Miyata

March 20, 2023

5  out of  5 rating by Jeanine Miyata
"Gus has been extremely helpful with our family's insurance. We are very pleased with Gus and State Farm."

Sam Lopez

March 10, 2023

5  out of  5 rating by Sam Lopez
"It has been a great pleasure having these guys as my insurance company 😀 they are always great to talk to and evey helpful. Gus goes out of his way to make sure I am happy and makes sure I have everything i need and lexi is great too helped me with the best way to add another car to my policy and other thing. THANKS YOUS FOR ALL U DO"

Terry White

March 10, 2023

5  out of  5 rating by Terry White
"Gus, at State Farm is the very best insurance agent I have ever dealt with. I would and will recommend him to all my friends and co-workers. Thank you."

Mardi Clowdus

February 27, 2023

5  out of  5 rating by Mardi Clowdus
"Gus Murphy was so helpful!! I can’t wait to have this team from State Farm to support any needs that may come up!!"

Heather Britton

February 20, 2023

5  out of  5 rating by Heather Britton
"Gus was excellent overall for all my insurance needs and he is great at calling you and checking in and making sure everything is correct . Great customer service and always polite and makes you put a smile on your face. Thanks Gus .. You're awesome.."

Lisa Goudy

February 1, 2023

5  out of  5 rating by Lisa Goudy
"Lexi was such an amazing help to me today! I had a rock hit my windshield and she got me answers immediately. She is quick, helpful and friendly. Thank you!"

Kathryn Springer

February 1, 2023

5  out of  5 rating by Kathryn Springer
"Super awesome team, from the minute that I took the phone call from gus I knew that I had the right team in my corner, he walked me through every policy that my budget would cover, what it did/didn’t cover and help me pick the right one that I needed, and even show me ways to save money that I didn’t know about. Super helpful to have someone local should I need it. Thanks guy’s!! looking forward to keeping them for years to come."

Kurt Fillip

January 30, 2023

5  out of  5 rating by Kurt Fillip
"Enjoyed my experience engaging with Gus and Justin at Justin Costello State Farm Insurance. Everyone is very personable and friendly as I searched for a local Ins. Co. to address my Auto Home and Rental insurance needs under one location. Found them to be competitive and comprehensive in their offering. Needed my first towing experience with them the other day and the call into the office was received by a real person who quickly gave me options to improve tow truck response time coordinated billing so all went very smoothly. Highly recommend!!!"

Tait Nilsson

January 10, 2023

5  out of  5 rating by Tait Nilsson
"Gus Murphy came through for me when it looked like I was going to have to insure my home with the Fair Plan. He’s responsive, quick, and willing to go above and beyond to handle business. This office is highly recommended."

carlix lung

December 17, 2022

5  out of  5 rating by carlix lung
"I got a car not long ago and I couldn’t get a proper quote online and active my insurance immediately. Lexi who located in this office helped me a lot getting my auto insurance done. She explained every nitty gritty of the insurance police and the experience was great. She sent me a thank you card later on which I think is very sweet! She also called to follow up with me to make sure everything is going smoothly. I’d say it’s a 10/10 service."

Olga Symoshyn

December 2, 2022

5  out of  5 rating by Olga Symoshyn
"Great agent to work with. Very knowledgeable and polite."

Kathy Martin

November 10, 2022

5  out of  5 rating by Kathy Martin
"I cannot say enough good things about Justin Costello and his team (especially Gus Murphy) in helping me dump California Fair Plan and getting a wonderful policy with State Farm! Exceptional response when I had the smallest of questions. I feel like they truly care about me and make me feel like I am their top priority! I highly recommend!!"