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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Evers

May 12, 2025

5  out of  5
rating by Jared Evers
"To say that my expectations were exceeded would be an understatement. Gus with Justin Costello’s office was the first person from an insurance company to simplify and explain things to me so that I could understand my own coverage and what I was paying for. He also went above and beyond to become a friend, was interested what I had going on in my life, and made sure that I truly had the best ( and most affordable) coverage that fits my situation. Five stars isn’t enough!!!"
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Jan Towery

May 6, 2025

5  out of  5
rating by Jan Towery
"Spoke with Gus today about my coverage. Very nice young man. Helpful and intelegent about everything. I've been with State Farm for many years and plan on staying with them. Thank you Gus I enjoyed speaking with you."
We responded:
"Jan, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Gus cares a lot about our customers."
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Sam

May 3, 2025

5  out of  5
rating by Sam
"Justin is a wonderful State Farm Agent. He is very thorough and helpful with insurance policies and provides support through the claims process, when necessary. I have had State Farm Insurance for more than 40 years and wouldn't think of going elsewhere. Justin is a top agent and performer."
We responded:
"Sam, Thank you for such a great review. It means a lot to be recognized by our customers. Thank you for your loyalty to State Farm!"
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Mike Elphick

May 2, 2025

5  out of  5
rating by Mike Elphick
"Great service! Kody gave me a call for my motorcycle insurance. All the other agencies were offering me ridiculous prices, but after speaking with “Justin Costello state farm insurance” Im saving a ton of money. It was quick and easy! Thankyou guys so much for reaching out!"
We responded:
"Hi Mike. Thank you for taking the time to write a positive review for Kody. He truly care about delivering a fantastic customer experience. Welcome to our State Farm Agency "
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Jackie Metz

April 30, 2025

5  out of  5
rating by Jackie Metz
"I would definitely recommend this location. I spoke with Cody on the phone and he was super helpful, professional, and kind. He was able to help me out with all my (many) questions and never made me feel like a bother. Insurance is confusing but he made it easy."
We responded:
"That’s great to hear Jackie! We take pride in educating our customers so they can make informed choices that best suite their needs "
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Carolyn Robbins

April 22, 2025

5  out of  5
rating by Carolyn Robbins
"Justin and Gus were especially excellent in achieving the changes to my policy to make it more affordable. Gus was careful in explaining all the choices and very patient with me while I asked a million questions. I would highly recommend them both and State Farm, for your insurance needs."
We responded:
"Hi Carolyn, Thank you so much for the kind words. We love to hear from fantastic customers like you! "
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dara northrop

April 18, 2025

5  out of  5
rating by dara northrop
"I have never had an insurance company beso attentive. Gus in particular always finds me the best deal. Would recommend them to anyone looking for a great deal a great service"
We responded:
"Hi Dara, we appreciate the great review. Thank you so much. Please feel free to drop into our office in Rocklin any time you are up this way. "
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Max Hankins

March 24, 2025

5  out of  5
rating by Max Hankins
"Kody Green was very helpful and gave me a pleasant experience! He was clear with his communication and made the transition to Statefarm as smooth as possible. Very grateful for the amazing customer service!"
We responded:
"Hi Max, Thank you for the awesome review! We love hearing about great customer experiences "
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Flip “A real one” G

March 7, 2025

5  out of  5
rating by Flip “A real one” G
"Iv been on the phone with gus for almost an hour and a half. I still am on the phone with this man. He's been ever so helpful. I'm 22, and insurance is supposed to be very hard to deal with at my age. But because of gus. I have so much more knowledge and understanding."
We responded:
"Thank you G! I am happy to hear you had such a great experience with Gus! "
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David Bott

March 4, 2025

5  out of  5
rating by David Bott
"Justin and his staff are friendly, knowledgeable and courteous. They have been great to have as my insurance agents for the last 3 years. Thanks to them all and keep up the great work!"
We responded:
"Hi David. Thank you for sharing your experience with my office. I sincerely appreciate your business. You have always been a pleasure to work with "
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Chandler Collins

March 4, 2025

5  out of  5
rating by Chandler Collins
"Amazing office! Guz was very professional and courteous! Stayed in touch with us even though we had not yet purchased our policy. Shows us why State Farm is #1 when it comes to insurance."
We responded:
"Thank you Chandler! I love hearing about positive experiences with our office. "
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Trevor DuBose

February 18, 2025

5  out of  5
rating by Trevor DuBose
"This was a great experience for me. Kody helped me a lot with information about insurance and options I have in California as a young adult with a limited budget. We went over different discounts such as multi-line and loyalty. He explained how Prop 103 was affecting the current market and was very knowledgeable about the industry."
We responded:
"Hi Trevor, We sincerely appreciate your positive review of your experience with Kody! Please feel free to stop by our office in Rocklin whenever you are in the area. "
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Sue Rodney

February 15, 2025

5  out of  5
rating by Sue Rodney
"Signed up in 2023 after meeting with Gus, a knowledgeable, personable guy. I had never bundled before but so glad I did. Saved me a lot of money. Just this week met Justin. He called me to come in and wasn't sure why but glad I did. He explained a lot about raising rates I didn't know plus went over my policy to see if changing anything would help reduce costs. These people really care!!"
We responded:
"Hi Sue, Thank you so much for leaving a wonderful review. We all enjoyed meeting you in person, and are thrilled to have you as a customer. "
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Lynsie Jenkins

January 25, 2025

5  out of  5
rating by Lynsie Jenkins
"Gus is the best! Gus is personable, professional, and takes the time to truly understand what it is you need. Speaking with Gus was like a breath of fresh air. He was not pushy and never tried to twist my arm into purchasing insurance. Thank you for all of your time and help Gus, I appreciate you!"
We responded:
"Lynsie, Thank you for taking the time to leave such a great review! We appreciate you! "
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Anne Solano

January 7, 2025

5  out of  5
rating by Anne Solano
"Gus Murphy from State Farm is an exceptional insurance professional who truly stands out in his field. He combines hard work, intelligence, and an incredible sense of humor to create a service experience that is both professional and enjoyable. Gus’s personable nature immediately puts you at ease, making every interaction feel genuine and tailored to your needs. What sets Gus apart is his unwavering commitment to his clients. He goes above and beyond to ensure you receive the best policy possible, taking the time to understand your unique circumstances and provide personalized solutions. His dedication and effort are unmatched, and he consistently delivers top-notch service with a smile. If you’re looking for someone who not only knows the insurance business inside and out but also makes the process stress-free and even fun, Gus Murphy is the one to call. You can trust him to have your best interests at heart every step of the way. Highly recommended!"
We responded:
"Hi Anne, Thank you for leaving such a thoughtful review for Gus. Please feel free to stop by our office in Rocklin any time you are in the area. "
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Aiden Harris

January 6, 2025

5  out of  5
rating by Aiden Harris
"Got to speak with Gus Murphy and he was very informative and helpful. Thanks Gus!"
We responded:
"Hi Aiden, We appreciate you taking the time to write a positive review! Thank you! "
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Mr. Joe's Chess

January 6, 2025

5  out of  5
rating by Mr. Joe's Chess
"I had the privilege and honor of working with 2023-2024 Employee of the Year Gus Murphy. Top notch customer service with care and humor. Gus was able to save our family money every month and do it with love & care!!"
We responded:
"Thank you Joe! We are happy you had a positive experience and appreciate that you gave us the opportunity to earn your business. "
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Maya Cannaday

January 4, 2025

5  out of  5
rating by Maya Cannaday
"If you need insurance or don't know if you need insurance, Gus is your guy. I can confidently say he's one of the most trustworthy and knowledgeable people you could work with in this field. His professionalism and dedication to helping others really stand out. Whenever we’ve spoken about life insurance, he’s always explained things clearly and thoughtfully, ensuring that you understand all your options. I have no doubt he genuinely cares about his clients’ well-being and would go above and beyond to find the best solutions for them. If you're looking for someone you can rely on for your life insurance needs, I highly recommend Gus!"
We responded:
"Hi Maya, we appreciate you taking the time to write a review about your positive experience with Gus. Thank you. "
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Classic Tow

January 2, 2025

5  out of  5
rating by Classic Tow
"We've worked with Justin Costello's office for many years. Everyone I have spoken to has been informative, kind, and helpful. Tess and Gus especially are very pleasant to work with and its always a pleasure when I end up on the phone with either of them."
We responded:
"Thank you Classic Tow! We appreciate your consistent promptness and professionalism. Your staff has always been a pleasure to work with as well. "
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Uriah Ludy

December 23, 2024

5  out of  5
rating by Uriah Ludy
"I have had many policies over the years with State Farm. Justin Costello State Farm office has always been very professional, helpful, and courteous. We have shared good laughs even in rough times during a claim."
We responded:
"Hi Uriah, Thank you for taking the time to write a Review for our office! It means a lot to us and we appreciate having you as a customer."
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William Lumbi

December 6, 2024

5  out of  5
rating by William Lumbi
"Writing this review and giving five stars specifically to Tess Costello. She has been great to work with, professional, efficient, and generally has my best interest in mind. We leverage State Farm for our home & vehicle insurance due to Tess’s service."
We responded:
"William, Thank you for giving kudos to Tess. We agree, she is pretty great and we are lucky to have her! We are also lucky to have fantastic customers like you! "
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Debbie Amorde

November 16, 2024

5  out of  5
rating by Debbie Amorde
"I called to add a car to my policy and Kody answered the call. Kody was very professional and really friendly. He helped me to get the best coverage at a great cost. Justin Costello’s State Farm is the best!"
We responded:
"Hi Debbie, thank you for taking the time to recognize Kody and our office. We are thankful for great customers like you! "
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Ginger Mealor

October 28, 2024

5  out of  5
rating by Ginger Mealor
"Gus is Awesome!!! This guy has a great memory and cares about his clients. Thank you Gus for taking care of my husband and I with our auto policies."
We responded:
"Ginger, thank you for acknowledging Gus with such a wonderful review. Please feel free to drop in to our Rocklin office any time. "
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Alex Garica

October 25, 2024

5  out of  5
rating by Alex Garica
"I spoke with Kody Green about getting my auto quoted. He was very friendly and informative throughout the process. He was able to answer all of my questions thoroughly and explain with hypothetical scenarios what coverage I would be getting. He also dove into great detail about changing state minimum coverage requirements from this year to the next. His explanations made me feel very comfortable about available options. Overall, I had a great experience getting quoted with him and I felt confident/knowledgeable on exactly what type of coverage I was purchasing. I would highly recommend him to anyone looking to purchase insurance."
We responded:
"Alex, I am happy to hear you such a positive experience with Kody! Thank you for leaving such a great review."
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Shannon Thompson

October 19, 2024

5  out of  5
rating by Shannon Thompson
"I really appreciate the time Justin and his assistants spend with me explaining everything I need to know. I never feel rushed or as though I can't ask questions. Feeling secure knowing all my insurance needs are met in one place."
We responded:
"Thank you Shannon! We really appreciate your review, and value you as a customer "